Dealing With Ccsvchst.exe Problems

What is the ccsvchst.exe file?

The ccsvchst.exe file is a part of Symantec Services. The ccsvchst.exe file is a process of Norton System Security and the Symantec Event Manager Module. This file is a part of the trusted security software and is not a Trojan or Malware.

The common error received is:

“ccSvcHst.exe - Application error

The instruction at "0x059a2df" referenced memory at 0x059a2df" the memory could not be written. Click OK to terminate the Program.”

Operating Systems affected are:

  • All versions of Windows XP and Windows Vista.

How can I resolve the Ccsvchst.exe Error?

The file not only causes the errors listed above, but also consumes memory and slows down the system drastically. As this file is a part of the security software, it will start with Windows processes and this is when it uses up the full memory. There are several ways to rectify this error. You can follow the solutions below.

Solution 1: Update the Norton Internet Security (NIS) Software

Running the Liveupdate of Norton Security solves the issue with the software, as it takes care of all the bugs of the Symantec software. If this doesn’t solve the problem, then you can try the next option.

Solution 2: Uninstall and then reinstall Norton Internet security

To uninstall the software you can follow the steps below:

  1. Open Control panel.
  2. Click on Add or Remove Programs in XP or Programs and Features in Vista.
  3. Select Norton Internet Security from the list and select Uninstall.
  4. Restart your System.

This will remove Norton Internet Security (NIS) completely from the system. You can also download and use the Norton Removal tool from the Symantec Website and use it to remove the software.

http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039

You can reinstall Norton using the CD provided by the manufacturer. If uninstalling and reinstalling the Symantec software doesn’t solve the issue, then you can try the other options below.

Solution 3: Stop NIS from Scanning the Floppy Drive

Sometimes this error pops up when NIS tries scanning the floppy drive even when it is not present in the system. You can disable this in the setting of NIS using the steps below:

  1. Start NIS and select Settings.
  2. Select Auto Protect and click Configure.
  3. Select General Settings under the Real-Time Protection section.
  4. In the right-pane clear the option that says Scan Floppy disk A: when shutting down windows.
  5. Click OK.
  6. Restart your system.

If the above solution does not work, you can try the solution mentioned below.

Solution 4: Allow the Firewall to run Generic Host processes.

  1. Click Start and then select Norton Internet Security from All Programs.
  2. Click Settings and then select Web browsing.
  3. Click Personal Firewall and then click Configure.
  4. In the right-pane you will see Internet Security and Firewall options. Select General Settings.
  5. Select ‘Automatically decide what to do (Recommended)’.
  6. In the left pane click the Program Control under the Personal Firewall option.
  7. The Access settings under the Firewall options for Microsoft Internet Explorer and Microsoft Generic Host Process for Win32 services should be set to Allow.
  8. Click the OK button.
  9. Restart your system.